Retail Sales Associate Keyholder

Movado Group•Merrimack, NH

18d•Onsite

About The Position

Movado Group is seeking a full-time Keyholder for its Movado Company Store at Merrimack Premium Outlet in Merrimack, New Hampshire. As part of the store management team, the Keyholder drives sales, opens and closes the store, assists staff in reaching and exceeding goals, supports sales associates in providing customer service, assists with inventory management, and handles other tasks as needed. The role includes selling merchandise, maintaining product displays and store cleanliness, following security and loss-prevention procedures, and servicing watches through sizing and battery changes as needed. The position offers an hourly rate starting at $17.00 plus commission on sales.

Requirements

Strong selling skills and experience.
Strong commitment to delivering exceptional customer service.
Excellent interpersonal and communication skills.
Open availability and flexibility to work according to business needs and ensure store objectives are met.

Nice To Haves

Experience in watch, jewelry, fashion, accessories, specialty, and/or luxury retail is preferred.
Previous management experience is strongly preferred.

Responsibilities

Achieve or exceed personal sales goals established by the Store Manager and develop complete knowledge of the merchandise.
Provide exceptional customer service.
Capture CRM data in accordance with company guidelines.
Establish rapport with actual or potential customers.
Merchandise products in accordance with company guidelines.
Maintain a neat, clean, and professional working environment.
Monitor and maintain merchandise cleanliness, accurate ticketing, and proper display.
Assist with maintaining merchandise control logs as designated by the Store Manager.
Follow corporate security and loss-prevention procedures.
Service watches, including sizing and battery changes as needed.
Drive sales and assist staff in reaching and exceeding goals.
Open and close the store.
Help sales associates provide customer service to support sales growth.
Assist with inventory management and other tasks as needed.