Retail Sales Associate Keyholder

Movado Group•Elizabeth, NJ

9d•Onsite

About The Position

Movado Group is seeking a full-time Keyholder for its Movado Company Store at Jersey Garden Premium Outlets in Elizabeth, New Jersey. As part of the store management team, the Keyholder drives sales, opens and closes the store, assists staff in reaching and exceeding goals, supports sales associates in delivering customer service, helps manage inventory, and performs other duties as needed. The role also involves achieving personal sales goals, maintaining merchandise and store presentation, following security procedures, and servicing watches, including sizing and battery changes. The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty, or luxury retail, and is committed to exceptional customer service. Previous management experience is strongly preferred. Candidates must have open availability and flexibility to work according to business needs and meet store objectives. The position is benefit-eligible and pays $17.00 per hour plus sales commission. Benefits are subject to change or modification at the Company’s discretion based on business needs or applicable laws.

Requirements

Strong selling skills and experience.
Strong commitment to delivering exceptional customer service.
Excellent interpersonal and communication skills.
Open availability and flexibility to work according to business needs and meet store objectives.

Nice To Haves

Retail experience in watches, jewelry, fashion, accessories, specialty retail, and/or luxury retail.
Previous management experience.

Responsibilities

Achieve or exceed personal sales goals established by the Store Manager and develop complete knowledge of the merchandise.
Provide exceptional customer service.
Capture all CRM data in accordance with Company guidelines.
Establish rapport with actual or potential customers.
Merchandise products in accordance with company guidelines.
Maintain a neat, clean, and professional working environment.
Monitor and maintain merchandise cleanliness, accurate ticketing, and proper display.
Assist in maintaining merchandise control logs as designated by the Store Manager.
Follow corporate security and loss prevention procedures.
Service watches, including sizing and battery changes as needed.
Drive sales and assist staff in reaching and exceeding goals.
Open and close the store.
Assist sales associates in providing customer service to support sales growth.
Assist with inventory management and other tasks as needed.