Retail Sales Associate, Key Holder
About The Position
DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is committed to building long-term relationships with guests and providing an unmatched retail experience. The role focuses on customer service, product knowledge, and coaching team members in a fast-paced environment. DXL highlights its commitment to developing employees for promotion from within, its free-standing store locations that close at 7 p.m., and quarterly bonuses for the entire team. DXL is committed to Diversity, Equity, and Belonging and provides equal employment opportunities without discrimination or harassment based on protected characteristics.
Requirements
- High school diploma or equivalent; a college or university degree is helpful but not required.
- Demonstrated superior customer service techniques and experience with problem or complaint resolution.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team.
- Opportunities for promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
