Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an experience that is unmatched by other retailers. Associates help guests find apparel suited to their needs, preferences, and lifestyle, and contribute to developing a customer-focused sales team through coaching and training. DXL is a specialty retailer of men's Big + Tall apparel. Its stores are free-standing rather than located in malls and close at 7 p.m. The company is committed to developing employees for promotion from within, and the entire team is eligible for quarterly bonuses. DXL states its commitment to Diversity, Equity, and Belonging and provides equal employment opportunities without discrimination or harassment based on protected characteristics.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to learn about their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team.
- Development opportunities intended to support promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
