Retail Sales Associate

Babylist is seeking a motivated Retail Sales Associate to join their team and help create a memorable and joyful experience for expecting parents and their loved ones. This role will involve assisting guests in building their registry, providing information on the best baby products, and ensuring a high level of customer care. The Retail Sales Associate will report to the Sr. Showroom Manager and work closely with the rest of the Showroom and Boutique team to ensure the smooth operation of the showroom. This position requires excellent communication skills, a positive attitude, and the ability to work in a dynamic environment.

• Be a Babylist ambassador by delivering exceptional service and helping guests navigate the showroom and boutique experiences
• Answer guest questions and help them select and register for products by listening to their needs and leveraging product knowledge
• Participate in ongoing training and education to maintain knowledge of product features, benefits, and safety guidelines
• Operate the point-of-sale system and process guest transactions accurately
• Support the guest experience as needed with retail systems and tools, and knowledge on Babylist registries
• Assist in showroom operations such as inventory receiving, visual merchandising, and upkeep of showroom and boutique

• Minimum 6 months experience in a retail or guest service role
• Highly motivated and exude an energetic, friendly, and upbeat attitude
• Passion to deliver the very best in customer experience and create genuine and warm connections
• Excellent communication skills both internally with teammates and externally with guests
• Strong problem-solving and decision-making abilities
• Flexible with availability and open to work varied shifts including nights, weekends, and holidays
• Able to lift and carry 25-30 lbs and able to stand 8-10 hours

• Competitive pay
• Meaningful opportunities for career advancement
• Company paid medical, dental, and vision insurance
• Generous paid parental leave policy
• 401k with company match
• Perks for physical, mental, and emotional health
• Perks for parenting, childcare, and financial planning
• Market-based approach to pay
• Equity and bonus opportunities
• Flexible spending account
• Paid leave (including PTO and parental leave)