Seasonal Retail Sales and Recovery Associate, Downey Stonewood Center
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain a clean, organized, visually engaging, and customer-ready sales floor by recovering merchandise displays and fitting rooms, updating signs and pricing, and supporting merchandise moves. You welcome customers, build friendly personal interactions, share product and promotion information, support sales goals, and help customers complete their shopping experience. The role also involves collaborating with colleagues and adapting to changing priorities. Hours depend on business needs and colleague availability; the posting identifies this as a seasonal role.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in team settings.
- Be comfortable using electronic devices.
- Meet the physical requirements of talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders; stand for at least two consecutive hours and lift at least 25 pounds.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Keep the sales floor clean, organized, and ready for customers.
- Maintain merchandise displays and fitting rooms, update signs and pricing, and assist with merchandise moves.
- Welcome customers, offer attentive service, and create friendly, personal conversations.
- Stay informed about goals, new arrivals, top sellers, and promotions.
- Support the team in achieving sales goals and delivering store results.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues with honesty, care, and respect.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
