Seasonal Retail Sales Associate, Downey Stonewood Center

Macy's • Downey, CA

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine goal-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and a personal approach to build trust and loyalty, and work toward sales goals. The role also includes maintaining a clean, organized, and inviting shopping environment and supporting merchandise presentation and store operations. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to start new ventures and adapt to changing priorities.
• Ability to work independently and collaborate effectively with a team.
• Ability to use electronic devices, including handheld equipment and cash registers.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology needed to perform job functions.

Responsibilities

• Welcome and engage customers with warm, personalized service, and learn about their needs.
• Recommend products and services, use product knowledge, and work toward daily sales goals.
• Share Loyalty program benefits and help customers complete their shopping experience.
• Keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts; process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves.
• Review sales goals, new arrivals, top-selling items, trends, and promotions.
• Collaborate with colleagues to support customers and achieve individual and store results.
• Attend to customers at the register and process register transactions as needed.

Benefits

• Competitive pay and benefits.
• Health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed