Seasonal Retail Sales Associate, Downey Stonewood Center
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and loyalty with each interaction. You also help keep the shopping space clean, organized, and inviting. At the start of each day, you prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During the day, you welcome customers and build relationships, maintain a shoppable space by merchandising merchandise and handling related floor tasks, and share loyalty-program benefits while ensuring customers have what they need. You collaborate with colleagues and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
- Offer personalized product and service recommendations and use effective selling behaviors to achieve sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Help keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise returns to vendors.
- Update signs and pricing.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support teammates through honest, caring, and collaborative teamwork.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
