Seasonal Fulfillment and Receiving Support Associate, Downey Stonewood Center

Macy's • Downey, CA

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and customer experience. The role receives and organizes merchandise, picks and packs orders, retrieves orders from back-of-house storage, and delivers orders curbside. It monitors alerts to ensure Buy Online Pickup In-Store orders are ready on time and helps keep the stockroom and sales floor operating efficiently. The associate also greets customers, resolves issues, and provides helpful, careful service during in-store and curbside interactions.

Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates complete orders, maintain an organized stockroom, share loyalty program benefits, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain inventory accuracy.
• Pick, pack, and retrieve customer orders from back-of-house storage and deliver them curbside.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Maintain the stockroom and support efficient sales floor operations.
• Greet customers, listen to their needs, resolve issues, and provide helpful service in store and at curbside pickups.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their purchases.
• Organize the stockroom, complete orders, and prepare the team for the next day.
• Work collaboratively to support store and customer results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed