About The Position

As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is ready for customers. You build a warm environment through friendly, approachable service and support the team in achieving sales goals. At the start of the day, you prepare the sales floor, review goals, new arrivals, top sellers, and promotions, and stay informed and ready to assist customers. Throughout the day, you welcome customers, create personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves as needed. You share the benefits of the Loyalty program, help customers with their needs, and provide a sincere, personal close to each interaction. Colleagues support one another with honesty, care, and collaboration, and continually work to improve and deliver individual and store results. The position requires talking, lifting, frequent movement, standing, reaching, and use of computers and other technology. Colleagues must be able to stand for at least two consecutive hours, lift at least 25 pounds, and stoop, kneel, crouch, climb ladders, and reach above eye level. Close vision, color vision, depth perception, and focus adjustment are required. Scheduling depends on business needs and colleague availability; the posting describes seasonal employment and notes that full-time colleagues typically work 30 or more hours weekly and part-time colleagues typically work 12–24 hours weekly.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adapt to changing priorities, work independently, and contribute to a team.
  • Be able to use electronic devices.
  • Be able to talk, lift, move frequently, stand, and reach with arms and hands.
  • Be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.

Responsibilities

  • Prepare and maintain a clean, organized, customer-ready sales floor.
  • Maintain merchandise displays and tidy fitting rooms.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and provide friendly, personal service.
  • Recover the sales floor and fitting rooms throughout the day.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program and ensure customers have what they need.
  • Support coworkers through honest, caring collaboration and contribute to sales goals and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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