As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You offer friendly, approachable service and support the team in achieving sales goals. You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. During customer interactions, you offer a warm welcome and personal conversation. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share Loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. You collaborate with colleagues, take pride in your work, and continually learn and improve. This is a seasonal position. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; hours depend on business needs and colleague availability.
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Career Level
Entry Level
Education Level
No Education Listed