About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You offer friendly, approachable service and support the team in achieving sales goals. You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. During customer interactions, you offer a warm welcome and personal conversation. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share Loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. You collaborate with colleagues, take pride in your work, and continually learn and improve. This is a seasonal position. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable handling electronic devices.
  • Meet physical demands that include talking, lifting, constant movement, standing, and reaching; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, and climbing ladders; and reaching above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Maintain a clean, organized, and customer-ready sales floor and fitting rooms.
  • Maintain merchandise displays and support merchandise moves.
  • Welcome customers and provide friendly, personal service.
  • Stay informed about goals, new arrivals, top sellers, and promotions.
  • Update signs and pricing.
  • Share Loyalty program benefits and ensure customers have what they need.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Work toward sales goals and learn from colleagues to improve individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service