Retail Sales Ambassador - Intimates, Palm Desert - Full Time
About The Position
The Retail Sales Ambassador drives sales by connecting with customers, sharing vendor product knowledge, and recommending additional items. The role cultivates repeat clientele and serves as an expert for the represented vendor, brand, or area. It also involves communicating customer needs and shopping patterns to leadership and vendors, and executing merchandising and sales initiatives. The position is full-time; Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- At least 1 year of previous selling or retail experience.
- Ability to build relationships and convert customers into clients.
- Energetic and positive attitude.
- Vision and creativity.
- Ability to work independently and as part of a team, with excellent time-management skills.
- Ability to communicate and present information effectively to customers, peers, and all levels of management.
- Excellent verbal, written, and interpersonal communication skills, including the ability to collaborate across departments.
- Comfort using computers, mobile devices, and radio-frequency equipment.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to lift at least 30 pounds; stand for at least two consecutive hours; and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
- Color vision and ability to use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Responsibilities
- Provide an exceptional customer experience by making the customer the priority.
- Greet customers, recommend products, and upsell.
- Act as a liaison between designated vendors, personal stylists, and store leadership.
- Keep the sales floor neat, clean, and properly signed for sales and markdowns.
- Create and implement best practices to drive sales, inventory turn, and gross margin above the company average.
- Build brand-specific clientele to support local marketing.
- Execute vendor and non-vendor events to increase sales.
- Plan, organize, and lead customer-facing vendor-sponsored events in partnership with vendors, meeting sales and participation goals.
- Use Macy’s point-of-sale systems and company devices to complete sales.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
- Communicate customer needs and shopping patterns to leadership and the vendor community.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
