Seasonal Retail Sales Associate, Palm Desert
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, make personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. The role is focused on customer engagement and selling, not just cashiering. You also help maintain a clean, organized, inviting, and shoppable sales floor. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and popular products, and staying informed about trends and promotions. During customer interactions, they offer a warm welcome, engage in friendly conversations, and share product knowledge. They help maintain merchandise and the sales floor by merchandising new receipts, processing damages and items for return to vendors, updating signs and prices, and supporting merchandise moves. They share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide warm, personalized customer service and understand customers’ needs.
- Recommend products and services, share product knowledge, and engage customers to build relationships and loyalty.
- Work toward daily sales goals and contribute to individual and store results.
- Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
- Keep the sales floor clean, organized, prepared, and shoppable.
- Merchandise new receipts, process damages and select merchandise for return to vendors, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits and thank customers at the end of their shopping experience.
- Collaborate with colleagues and support one another in serving customers and the community.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
