Retail Sales Associate, Palm Desert - Part Time

Macy's•Palm Desert, CA

1d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire customer loyalty. The position also helps keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and preparing the sales floor for customers. During the day, they welcome customers, build personal relationships, maintain sales-floor and fitting-room organization, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing interaction. Colleagues support one another and work to improve individual and store results. This is a part-time position in Palm Desert. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts. The role requires availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting people, learning about them, and sharing information.
Resourcefulness and willingness to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with warm, personalized service and identify their needs.
Recommend products and services using product knowledge, trends, and promotions.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Build customer relationships and encourage loyalty, including sharing the benefits of the Loyalty program.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Review sales goals and learn about new arrivals and top-selling items.
Work collaboratively with colleagues to support customers and achieve individual and store results.
Complete register transactions and use handheld equipment and other technology as needed.
Provide a sincere closing interaction and thank customers.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice