Retail Sales Agent
About The Position
The Retail Sales Agent promotes NRG electricity and gas services at a local retail location, engaging customers and helping them understand their options and potentially lower their energy costs. The role involves welcoming customers, assessing their needs, recommending suitable products and services, building customer confidence, and meeting individual sales goals. The position is based at Walmart 2541 in Alliance, Ohio, and includes paid training, a base salary with uncapped commission, and opportunities for career growth. The employer states that there is no door-to-door selling, cold calling, or telemarketing. The agent works with customers and fellow employees in a fast-paced, team-oriented environment. Responsibilities also include accurately documenting and reporting sales and other activity, completing paperwork, maintaining a clean and presentable workstation or kiosk, and meeting attendance and customer-satisfaction expectations. Evening, weekend, and holiday availability is required as needed.
Requirements
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecom, or marketing experience.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Impeccable integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to maintain customer confidentiality.
Responsibilities
- Sell products and services in a retail store, kiosk, or event environment.
- Engage consumers about NRG electricity and gas services and help customers understand ways to lower energy costs.
- Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products and services.
- Direct customers to displays and provide information to help them make selections with confidence.
- Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
- Build professional relationships with customers and fellow employees, and contribute to team goals.
- Accurately document and report sales and track and communicate activity to Retail Operations.
- Submit all paperwork completely and accurately.
- Keep the workstation or kiosk clean, well-organized, functional, and presentable.
- Maintain regular and prompt attendance and support customer and client satisfaction.
Benefits
- First-sale bonus.
- Paid training course.
- Base pay plus uncapped commission.
- Next-day on-demand pay through DailyPay.
- Opportunity for a base-pay increase every six months.
- Early-release incentives to support work-life balance.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Career growth and advancement opportunities.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
