Retail Sales Agent

2020 Companies•Rolling Meadows, IL

1d•Onsite

About The Position

2020 Companies is hiring a full-time Retail Sales Agent to represent its client, NRG, as an Energy Pro at a local retailer. The role focuses on engaging customers about NRG electricity and gas services, helping them understand ways to lower energy costs, and recommending solutions that meet their needs. The position is based at Walmart 2815 in Rolling Meadows, Illinois. It does not involve door-to-door sales, cold calling, or telemarketing. Agents welcome customers, provide product and service information, guide customers through selections, and work toward personal sales goals. They document and report sales and other activity, keep their work station or kiosk clean and presentable, and submit paperwork accurately. The role also involves collaborating with teammates and maintaining professional, customer-focused interactions. The posting describes paid training, base pay plus uncapped commission, a first-sale bonus, and opportunities for career growth. It also mentions early-release incentives, on-demand next-day pay through DailyPay, potential base-pay raises every six months, health benefits, paid time off, and a 401(k) with company match. The expected schedule may include evenings, weekends, and holidays as needed.

Requirements

High school diploma or equivalent.
At least six months of prior sales, retail, telecommunications, or marketing experience.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Integrity and commitment to customer satisfaction.
Ability to multitask in a fast-paced, team environment.
Availability to work evenings, weekends, and holidays as needed.
Ability to maintain customer confidentiality.

Responsibilities

Sell products and services in retail stores, kiosks, or event environments.
Engage customers about NRG electricity and gas services and help them identify ways to lower energy costs.
Welcome customers courteously, offer assistance, assess their needs, and suggest appropriate products or services.
Escort customers to displays and provide information to help them make selections with confidence.
Meet or exceed monthly personal sales goals and established weekly or monthly quotas.
Maintain professional interactions with customers and fellow employees.
Accurately document and report sales and communicate activity to Retail Operations.
Keep the work station or kiosk clean, organized, functional, and presentable.
Submit paperwork completely and accurately.
Collaborate with the team to accomplish goals and contribute to related results.
Maintain regular and prompt attendance and support customer/client satisfaction.