Retail Sales Agent
About The Position
2020 Companies is hiring a Retail Sales Agent to represent NRG at a local Walmart retail location. The role promotes NRG electricity and gas services, engages with customers about their energy needs, and helps them find ways to lower energy costs. The position includes paid training and offers base pay plus uncapped commission, with a first-sale bonus and opportunities for career growth and advancement. No door-to-door sales, cold calling, or telemarketing are involved. Agents welcome customers, assess their needs, explain services, and offer suitable solutions. They work toward individual sales goals while collaborating with teammates, maintaining professional customer interactions, accurately documenting sales and activity, and keeping their workstation or kiosk clean and presentable. Regular and prompt attendance, sales performance, and customer satisfaction are performance measures. The position requires availability to work evenings, weekends, and holidays as needed.
Requirements
- High school diploma or equivalent.
- Six months of prior sales, retail, telecommunications, or marketing experience.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to maintain customer confidentiality.
Responsibilities
- Sell products and services in retail stores, kiosks, and/or event environments.
- Engage customers about NRG electricity and gas services and help them explore ways to lower energy costs.
- Welcome customers courteously, offer assistance, and assess their needs.
- Direct customers to displays and suggest products or services suited to their needs.
- Advise customers by providing information about products and services.
- Help customers make selections by building their confidence.
- Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
- Maintain professional interactions with customers and fellow employees.
- Accurately document and report sales and communicate activity to Retail Operations.
- Submit all paperwork completely and accurately.
- Keep the workstation or kiosk clean, organized, functional, and presentable.
- Collaborate with the team to accomplish goals and contribute to related results.
Benefits
- First-sale bonus.
- Paid training course.
- Base pay plus uncapped commission.
- Base pay raise opportunity every six months.
- On-demand next-day pay through DailyPay.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Early-release incentives.
- Career growth and advancement opportunities.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
