Retail Sales Agent
About The Position
2020 Companies is hiring Retail Sales Associates, called Energy Pros, to represent NRG at a Sam's Club retail location. The role promotes NRG electricity and gas services, engages with consumers, and helps customers find solutions that may lower their energy costs. The position includes paid training and offers a base pay plus uncapped commission, a first-sale bonus, and opportunities for career growth and advancement. Sales Representatives are expected to provide helpful, professional customer interactions, meet sales goals, accurately record activity and paperwork, and maintain a clean, presentable work station or kiosk. This role does not involve door-to-door sales, cold calling, or telemarketing. 2020 Companies describes itself as an outsourced sales and marketing company that recruits, hires, trains, and develops sales representatives and other brand advocates for clients. The company states its commitment to an inclusive workplace and equal employment opportunity.
Requirements
- High school diploma or equivalent.
- Six months of prior sales, retail, telecommunications, or marketing experience.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
Responsibilities
- Sell products and services in retail stores, kiosks, and/or event environments.
- Engage with consumers about NRG electricity and gas services.
- Welcome customers, courteously offer assistance, and suggest solutions.
- Direct customers to displays, assess their needs, and recommend products or services that fit those needs.
- Provide product and service information and help customers make selections with confidence.
- Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
- Maintain professional interactions with customers and fellow employees.
- Foster professional relationships and collaborate with the team to accomplish goals.
- Accurately document and report sales and communicate activity to Retail Operations.
- Submit all required paperwork completely and accurately.
- Keep the work station or kiosk clean, organized, functional, and presentable.
- Maintain customer confidentiality.
- Attend work regularly and promptly.
Benefits
- First-sale bonus.
- Base pay plus uncapped commission.
- Paid training course.
- Career growth and advancement opportunities.
- Early-release incentives intended to enhance work-life balance.
- Next-day, on-demand pay through DailyPay.
- Opportunity for a base-pay raise every six months.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
