Retail Sales Agent

2020 Companies•Youngstown, OH

17h•Onsite

About The Position

2020 Companies is hiring a full-time Retail Sales Agent, also described as a Retail Sales Associate or Energy Pro, to represent its client NRG at a local retail location. The role promotes NRG electricity and gas services, engages with shoppers, helps customers understand options and lower energy costs, and works with a team to achieve sales goals. The position is based at Walmart 2063 in Austintown, Ohio. It does not involve door-to-door sales, cold calling, or telemarketing. The agent sells products and services in retail store, kiosk, and/or event environments; welcomes customers, assesses their needs, provides product and service information, and helps them make selections. The role also involves recording and reporting sales and other activity, completing paperwork, maintaining a clean and presentable workstation or kiosk, and meeting attendance, sales, and customer-satisfaction expectations. The company offers paid training, base pay plus uncapped commission, a first-sale bonus, and opportunities for career growth. The posting also describes next-day on-demand pay through DailyPay, opportunities for a base-pay raise every six months, early-release incentives, health benefits, paid time off, and a 401(k) with company match. Sales representatives are expected to earn an average of $800–$1,000 per week.

Requirements

High school diploma or equivalent.
Six months of prior sales, retail, telecommunications, or marketing experience.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Integrity and commitment to customer satisfaction.
Ability to multitask in a fast-paced team environment.
Availability to work evenings, weekends, and holidays as needed.
Ability to maintain customer confidentiality.

Responsibilities

Sell products and services in retail stores, kiosks, and/or event environments.
Engage consumers about NRG electricity and gas services and help customers understand ways to lower energy costs.
Welcome customers courteously, assess their needs, and offer assistance.
Direct customers to displays and suggest products or services suited to their needs.
Provide information about products and services and help customers make selections with confidence.
Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
Maintain professional interactions with customers and fellow employees.
Build professional relationships and collaborate with the team to accomplish goals.
Accurately document and report sales and communicate activity to Retail Operations.
Submit paperwork completely and accurately.
Keep the work station or kiosk clean, organized, functional, and presentable.
Maintain regular and prompt attendance and support customer satisfaction.