Retail Regional Sales Manager - Central VA Region (Tyson's Corner VA or Richmond VA )

M&T Bank•McLean, VA

2d•Onsite

About The Position

The Retail Regional Sales Manager leads and manages a retail sales and operations team for a major geographic region of the retail branch network. The role is responsible for regional activity, operations, financial results—including growth in regional retail consumer profitability—and strategic direction. The position typically oversees 13–18 branches and more than 100 employees, including approximately 100–150 branch salespeople. It must be based at either the Tysons Corner, Virginia, or Richmond, Virginia, office, with regular travel throughout the Central Virginia region to support branch and business needs. The manager develops and coaches Branch Managers, supports customer growth and retention and sales of Bank products, and coordinates with Bank-wide partners and committees. The role also represents the Bank in the local community, supports efficient retail distribution, helps manage the branch sales incentive program, maintains compliance and internal controls, and exercises customary managerial authority over staffing and employee performance.

Requirements

Bachelor’s degree and at least 7 years of sales experience; alternatively, a combined 11 years of higher education and work experience, including at least 7 years of sales experience.
At least 4 years of proven sales management experience.
Demonstrated sales or business development experience and success.
Strong financial services product knowledge.
Proficiency with personal computers and pertinent software packages.
Excellent verbal and written communication skills.
Self-motivated and well-organized.
Strong interpersonal skills to build and maintain business partner relationships within and outside the organization.
Ability to function professionally with clients, management, and peers at different levels.
Senior leadership experience within retail banking, specifically leading a branch network or multiple retail banking locations.
Demonstrated experience leading Branch Managers and driving sales, operations, customer growth, and financial performance across multiple branches.
Ability to work from either the Tysons Corner, Virginia, or Richmond, Virginia, office and travel regularly throughout the Central Virginia region.

Nice To Haves

At least 7 years of retail branch sales experience.
At least 4 years of proven retail branch sales management experience.
Thorough knowledge of the Bank’s policies, products, and services.

Responsibilities

Lead a major geographic region of the retail branch network, including its operations, financial results, and strategic direction.
Build and enhance the Branch Manager team through development plans, coaching, training, and feedback.
Work with Regional and Area Sales Managers to set Retail Bank strategy focused on employee commitment, customer growth and retention, and increased sales of Bank products.
Develop Branch Managers’ ability to coach and develop branch personnel, lead the sales process, and execute small business banking sales activities.
Support business partners, including M&T Investment Group, Business Banking, Cash Management, and M&T Mortgage Corp, to facilitate branch partnerships and achieve shared sales goals.
Represent the branch network on Bank-wide strategic planning committees and provide updates to senior retail management as direction and Bank-wide change are developed.
Participate in the local community and represent the Bank at community functions.
Assist in maximizing the efficiency of the retail distribution network.
Participate in implementing and managing the branch sales incentive program.
Adhere to applicable compliance and operational risk controls in accordance with Company and regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
Exercise managerial authority over staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
Complete other related duties as assigned.