Seasonal Retail Receiving Support Associate, Tacoma
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time. You help keep the stockroom and sales floor operating efficiently while greeting customers, resolving issues, and delivering orders with care. The role combines operational support and customer service. Colleagues prepare the store, review goals and promotions, receive and tag merchandise, organize the stockroom, fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They work collaboratively, strive to meet sales goals, and help set the team up for success. This is a seasonal position. Schedules include weekend shifts and depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, on time.
- Deliver customer orders curbside with care.
- Monitor order alerts to support Ready on Time completion of orders.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals, learn about products and promotions, and help prepare the store for success.
- Work collaboratively with colleagues and support store and sales goals.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
