Seasonal Retail Sales Associate, Tacoma

Macy's•Tacoma, WA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage loyalty. The role also includes keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. They build customer relationships through warm, personal interactions and maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and prices, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a courteous close to each interaction. The role emphasizes teamwork, honesty, collaboration, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and build relationships through friendly, personalized conversations and attentive service.
  • Offer product recommendations and services that address customer needs, while working toward sales goals.
  • Maintain a clean, organized, and shoppable sales floor and fitting-room area.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits and ensure customers have what they need before ending the interaction.
  • Collaborate with colleagues to support customers and the community, and learn from one another to improve results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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