Seasonal Retail Sales Associate, Tacoma

Macy's•Tacoma, WA

7d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, inviting, and shoppable sales floor. Colleagues start the day by preparing the sales floor, reviewing goals, learning about new arrivals, popular items, trends, and promotions, and getting ready to engage customers. During the day, they welcome customers, build friendly relationships, maintain merchandise and displays, process damages and selected merchandise returns to vendors, update signs and prices, and assist with merchandise moves. They share loyalty program benefits, help customers complete their purchases, and provide a sincere farewell. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to work toward daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Ability to use electronic devices, including handheld equipment and cash registers.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology.

Responsibilities

Welcome customers and provide genuine, personalized service and product recommendations.
Engage customers and use selling behaviors to meet daily sales goals and support individual and store results.
Learn about new arrivals, top-selling items, trends, and promotions to inform customer interactions.
Keep the sales floor clean, organized, inviting, and shoppable.
Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Work collaboratively with colleagues and support one another.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.