Retail Party & Event Host Part Time
About The Position
The Retail Party & Event Host plans, coordinates, and facilitates events—including children’s birthday parties and craft classes—at a Michaels store, providing guests with a fun, creative, and stress-free experience. The role serves customers by helping them find products, delivering friendly checkout service, and supporting store operations and cleanliness. It also involves demonstrating craft projects, facilitating party activities and add-ons, communicating with clients and store staff, and adjusting events to meet client needs. The position is part-time at the Gainesville, Virginia store.
Requirements
- Retail and/or customer service experience is required.
- Experience working with children and children’s events is required.
- Excellent people skills and the ability to interact effectively with guests of all ages and co-workers.
- Ability to handle job stress and remain positive and respectful in difficult situations.
- Good written, verbal, nonverbal, and listening communication skills.
- Organizational, interpersonal, and creative problem-solving skills.
- Ability to remain standing for long periods and move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes; and access high shelves using a ladder or similar equipment.
Nice To Haves
- An energetic and enthusiastic personality.
Responsibilities
- Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other activities.
- Engage guests of all ages and create a fun, creative environment.
- Demonstrate and instruct participants in craft projects, face painting, and other activities.
- Facilitate party add-ons such as goody bags and balloons according to company standards.
- Communicate event details with clients and store team members.
- Answer emails, make phone calls, complete paperwork, and perform other event-related administrative tasks.
- Adjust event plans in response to client feedback and needs, and prepare backup or emergency plans.
- Ensure client satisfaction and set up, break down, and clean event areas before and after events.
- Uphold company cleanliness and safety standards.
- Help customers locate products and find solutions, provide fast and friendly checkout, and explain Rewards and Private Label Credit Card benefits and enrollment.
- Educate customers about the Voice of Customer survey.
- Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
- Participate in truck unloading, stocking, planogram processes, merchandise recovery, and maintenance.
- Perform Store in Stock Optimization (SISO) and ad set duties as assigned.
- Support shrink and safety programs and follow company procedures, policies, and standards.
- Interact respectfully and positively with customers and team members and serve as a role model.
- Cross-train in Custom Framing sales and production.
- Participate in daily store cleaning, including sweeping, vacuuming, dusting, and restroom upkeep.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical, dental, and vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts and partner discount programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
