Retail Operations Team Member

Enmarket • CS.SC Okatie.101 Commerce Place E (1413), SC

3d

About The Position

Enmarket is seeking a customer-service-oriented Retail Operations Team Member to support the proper and efficient operation of a station during a shift, in accordance with company policy. The role contributes to store profitability and growth while ensuring customers receive friendly, professional service and have their needs met. Team members are empowered to help provide best-in-class service.

The position involves customer service, shift reporting and communication with management, safe operation of assigned equipment, and maintaining the store and its surrounding customer areas. Team members also help enforce safety, security, environmental, and hazardous-material requirements and respond to incidents in line with company policies and procedures.

Requirements

• Must be at least 18 years of age.
• Must be able to work a flexible schedule as needed.
• Must be able to read, understand, and write English at an eighth-grade level.
• Must be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Must be able to lift and carry items, including cases of milk cartons, soft drinks, beer, and juice, using proper lifting techniques.
• Must be able to remain calm and respond to emergencies according to policies and procedures.
• Must tolerate exposure to gasoline fumes and cleaning products.
• Must be able to work in various temperature environments, including coolers, outdoors in varying weather, and inside the store.
• Must be able to lift up to 50 pounds at times and access all areas of the store.
• Must be able to stand for prolonged periods and sit at a desk and work on a computer for prolonged periods.

Responsibilities

• Operate the station properly and efficiently during the assigned shift in accordance with company policy.
• Communicate verbally and in writing with management about store operations, particularly changes or issues that may adversely affect operations.
• Prepare a shift report at the end of the shift according to company guidelines.
• Provide a positive customer experience by greeting customers warmly and sincerely.
• Suggest purchases and promote specials.
• Assume responsibility for executing the customer service program at the site level.
• Minimize safety risks to employees, customers, and suppliers.
• Enforce environmental and hazardous-material regulations.
• Maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently and support implementation of the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses.
• Complete the new employee safety orientation procedure.
• Perform general housekeeping and other related duties as needed.
• Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.

Benefits

• Eligible team members may participate in medical coverage.
• Eligible team members may participate in dental coverage.
• Eligible team members may participate in vision coverage.
• 401(k) savings plan.
• Paid time off.
• Paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed