Retail Operations Team Member

Nouria Energy Services•Richmond Hill, GA

About The Position

Enmarket is seeking a customer-service-oriented, motivated team member to help provide friendly, clean, and efficient service at its retail stations. Sales Associates are responsible for the proper and efficient operation of the station during their shift, in accordance with company policy. The role supports store profitability and growth while ensuring customers’ needs are met and delivering a welcoming, high-quality customer experience. Team members must be able to work a flexible schedule as needed, communicate with management about store operations, prepare shift reports, and follow company procedures. The position also involves maintaining a safe and attractive store environment, operating assigned equipment safely, and performing housekeeping and other related duties. Applicants must be at least 18 years old.

Requirements

  • Must be at least 18 years of age.
  • Read, understand, and write English at an eighth-grade level.
  • Be able to validate identification before selling tobacco and/or alcohol as required by regulations.
  • Lift and carry items using proper lifting techniques; the qualifications section specifies lifting up to 30 pounds, while the physical requirements section states lifting up to 50 pounds at times.
  • Remain calm and respond according to policies and procedures during emergencies.
  • Tolerate exposure to gasoline fumes and cleaning products.
  • Work in varying temperature environments, including coolers, outdoors in varying weather, and inside the store.
  • Traverse and access all areas of the store.
  • Withstand prolonged periods of standing and prolonged periods sitting at a desk and working on a computer.

Responsibilities

  • Operate the station properly and efficiently during the assigned shift, following company policy.
  • Communicate verbally and in writing with management about store operations, including changes or issues that may adversely affect operations.
  • Prepare an end-of-shift report according to company guidelines.
  • Provide a positive customer experience, greet customers warmly, suggest purchases, and promote specials.
  • Take responsibility for carrying out the customer service program at the site.
  • Minimize safety risks to employees, customers, and suppliers, and enforce environmental and hazardous-material regulations.
  • Maintain store safety and security and document accidents or incidents.
  • Maintain the customer environment inside the store and around its perimeter.
  • Operate assigned equipment safely and efficiently and support the Safety and Health program.
  • Promptly report workplace accidents, injuries, incidents, or illnesses and complete new-employee safety orientation.
  • Perform general housekeeping and help maintain the physical condition, safety, cleanliness, and appearance of store facilities.
  • Perform other related duties as required.

Benefits

  • Eligible team members may participate in medical coverage.
  • Eligible team members may participate in dental coverage.
  • Eligible team members may participate in vision coverage.
  • 401(k) savings plan.
  • Paid time off.
  • Paid holidays.
  • Company-paid life insurance.
  • Disability benefits.
  • Employee assistance programs.
  • Tuition assistance.
  • Voluntary benefit offerings.
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