Retail Operations Team Member

Nouria Energy Services • Brooklet, GA

5d

About The Position

Enmarket is seeking customer-service-oriented, motivated team members to help operate its retail stations and provide friendly, clean, and helpful in-store service. The role is responsible for the proper and efficient operation of the station during a shift, within company policy, and for helping the store grow while meeting customers’ needs. Team members are empowered to deliver excellent service and contribute to a positive customer experience.

Requirements

• Must be at least 18 years old.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer, and juice using proper lifting techniques; must also be able to lift up to 50 pounds at times.
• Remain calm and respond according to policies and procedures during emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varying temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
• Traverse and access all areas of the store.
• Work prolonged periods standing, as well as prolonged periods sitting at a desk and working on a computer.
• Work a flexible schedule as needed.
• Interact with customers in a friendly, professional manner.

Responsibilities

• Operate the station properly and efficiently during the assigned shift, in accordance with company policy.
• Communicate verbally and in writing with management about store operations, particularly changes or issues that may adversely affect operations.
• Prepare a shift report at the end of the shift according to company guidelines.
• Provide an excellent customer experience; greet customers warmly and professionally and suggest purchases or promote specials.
• Take responsibility for carrying out the customer service program at the site level.
• Minimize safety risks to employees, customers, and suppliers and enforce environmental and hazardous-material regulations.
• Maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside and around the perimeter of the store, including general housekeeping as needed.
• Operate assigned equipment safely and efficiently and support the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses and complete new-employee safety orientation procedures.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off and paid holidays.
• Company-paid life insurance and disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed