Retail Operations Team Member

Enmarket • Ladson, SC

2d

About The Position

Enmarket is seeking a customer-service-oriented, motivated team member to support the proper and efficient operation of a retail station during an assigned shift, in accordance with company policy. The role helps the store’s profitability and growth while ensuring customers receive friendly, professional service. Team members are expected to communicate promptly with management about store operations and issues that could affect the store, prepare an end-of-shift report, and take ownership of the customer service program at the site level.

The position also includes maintaining a safe, clean, secure, and attractive store environment; following environmental, hazardous-material, and safety requirements; operating assigned equipment safely; and reporting accidents, incidents, injuries, or illnesses. The role requires a flexible schedule, work in different temperature environments, and the ability to perform physical and housekeeping tasks.

Requirements

• Must be at least 18 years old.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Lift and carry items weighing up to 30 pounds using proper lifting techniques; must also be able to lift up to 50 pounds at times.
• Remain calm and respond to emergencies according to policies and procedures.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varying temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
• Perform general housekeeping duties as needed.
• Traverse and access all areas of the store.
• Work prolonged periods standing and prolonged periods sitting at a desk and using a computer.
• Work a flexible schedule as needed.

Responsibilities

• Operate the station properly and efficiently during the assigned shift, in accordance with company policy.
• Communicate verbally and in writing with management about store operations and promptly report changes or issues that may adversely affect the store.
• Interact with customers in a friendly and professional manner, greet them, suggest purchases, and promote specials.
• Take responsibility for carrying out the customer service program at the site level.
• Prepare an end-of-shift report according to company guidelines.
• Minimize safety risks to employees, customers, and suppliers and support the Safety and Health program.
• Enforce environmental and hazardous-material regulations and maintain store safety and security.
• Document accidents or incidents and promptly report workplace accidents, injuries, incidents, or illnesses.
• Maintain the customer environment inside the store and around its perimeter, including general housekeeping and the physical condition and cleanliness of store facilities.
• Operate assigned equipment safely and efficiently and complete the new-employee safety orientation procedure.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off and paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed