Retail Operations Team Member

Nouria Energy Services • Augusta, GA

2d

About The Position

Enmarket is seeking a customer-service-oriented, motivated team member with a positive attitude to help operate a retail station and serve customers. Sales Associates are responsible for the proper and efficient operation of the station during their shift, in accordance with company policy. The role supports store profitability and growth while ensuring customers’ needs are met and delivering welcoming, courteous service.

The position includes customer service, shift reporting and communication with management, maintaining store safety and appearance, operating assigned equipment safely, and supporting the company’s Safety and Health program. Team members must be able to work a flexible schedule as needed and respond appropriately to emergencies and changing store operations.

Requirements

• Must be at least 18 years of age.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Be able to lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer, and juice using proper lifting techniques; the physical requirements also state that the role may require lifting up to 50 pounds at times.
• Remain calm and respond according to policies and procedures during emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varying temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
• Be able to access and move through all areas of the store.
• Be able to spend prolonged periods standing and prolonged periods sitting at a desk and working on a computer.
• Be able to work a flexible schedule as needed.
• Interact with customers in a friendly, professional manner.

Responsibilities

• Operate the station properly and efficiently during the assigned shift in accordance with company policy.
• Help increase the store’s profitability and growth while meeting customer needs.
• Provide a positive customer experience by greeting customers warmly, suggesting purchases, and promoting specials.
• Take full responsibility for executing the customer service program at the site level.
• Communicate verbally and in writing with management about store operations, especially changes or issues that may adversely affect operations.
• Prepare an end-of-shift report according to company guidelines.
• Minimize safety risks to employees, customers, and suppliers; enforce environmental and hazardous-material regulations.
• Maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently and support the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses and complete the new employee safety orientation procedure.
• Perform general housekeeping and help maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off.
• Paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed