GC Retail Operations Associate Store 360

Guitar Center • Peoria, IL

21d

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company aims to create inclusive environments that put customers first. The Retail Operations Associate supports store operations by handling inventory, shipping and receiving, daily tasks, and merchandising products to help deliver a positive customer experience.

Successful associates collaborate and build strong working relationships, focus on customer service, take initiative, stay organized and detail-oriented in a fast-paced environment, protect people and assets by following protocols, and learn the technology and retail systems needed for the role.

Requirements

• Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 40 pounds.
• Ability to collaborate and work as part of a team.
• Customer-service skills and ability to connect with customers.
• Initiative and ability to learn quickly and act without being prompted.
• Organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
• Ability to learn and use technology, retail systems, equipment, and computer programs.

Responsibilities

• Perform tasks related to inventory control.
• Ship and receive gear and other items.
• Prepare for and execute inventory cycle counts.
• Stock and merchandise products according to a planogram.
• Print and place point-of-purchase and price signage.
• Handle cash.
• Maintain awareness of shrink and help control it.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company 401(k) match
• Mental health support
• Paid sick time
• Paid holidays
• Paid vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for musician employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed