GC Retail Operations Associate Store 727

Guitar Center•Johnson City, TN
•Onsite

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company aims to create inclusive environments that put customers first. The Retail Operations Associate supports store operations by handling shipments and inventory, completing daily tasks, and ensuring products are merchandised to provide customers with a positive store experience. Successful associates collaborate well, focus on customer service, show initiative, stay organized in a fast-paced environment, protect people and assets by following protocols, and learn the technology and retail systems needed for the role.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 lbs.
  • Ability to collaborate and build effective working relationships.
  • Ability to provide an excellent customer experience.
  • Ability to identify opportunities or issues and take initiative to address them.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use technology, retail systems, equipment, and computer programs needed for the role.
  • Ability to learn and follow protocols and guidelines to protect assets and people.

Responsibilities

  • Handle tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Complete additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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