GC Retail Operations Associate Store 114

Guitar Center•Fountain Valley, CA
•Onsite

About The Position

Guitar Center’s Operations Associate supports store operations by handling shipping and receiving, administering daily tasks, and ensuring products are merchandised to provide customers with a positive in-store experience. The role calls for collaboration, customer focus, initiative, strong organizational skills, and the ability to learn and use retail technology and systems. Associates are expected to work effectively in a fast-paced, high-urgency environment, follow protocols, and help protect people and company assets.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 lbs.
  • Ability to collaborate and build effective working relationships.
  • Ability to provide excellent customer service and connect meaningfully with customers.
  • Ability to identify opportunities or issues and take initiative to address them.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.

Responsibilities

  • Handle tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and perform inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for employee musicians to take time off to perform and return to their job.
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