GC Retail Seasonal Support Store 114

Guitar Center • Fountain Valley, CA

5d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store. The role involves greeting customers, understanding their needs, recommending appropriate products, and helping close sales. The position supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Seasonal Support also helps maintain store readiness and inventory displays, builds customer relationships to support future service needs, and continues learning through onboarding, certification, and ongoing education.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold within Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to share their music and return to their job after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed