GC Retail Operations Associate Store 219

Guitar Center•San Mateo, CA

About The Position

Guitar Center’s Retail Operations Associate supports store operations by handling inventory and shipments, completing daily tasks, and ensuring products are merchandised to provide customers with a positive store experience. The role calls for collaboration, customer focus, initiative, strong organizational skills, attention to detail, and the ability to learn and use retail technology and systems. Employees may be eligible for gig leave to take time off for a music tour and return to their job afterward.

Requirements

  • Basic understanding of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively with others.
  • Ability to provide excellent customer service and connect with customers.
  • Ability to take initiative, learn quickly, and follow through on work.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
  • Ability to learn and use retail systems, equipment, and computer programs.
  • Ability to follow protocols and guidelines to protect people and assets.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and perform inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for employee musicians
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