Retail Operations Assistant

Kitchen Kettle FoodsLeacock Township, PA
$40,000 - $45,000Onsite

About The Position

Join our team and be part of something truly special! If you are passionate about making a difference and being part of a team that embraces our values, please apply. We want you on our team! Vision: Spreading Happiness Mission: Creating Exceptional Experiences and Lasting Memories Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me

Requirements

  • Strong organization, prioritization, and time management
  • Strong communication and relationship-building skills
  • Initiative and ability to work independently
  • Willingness to ask questions, seek clarification, and raise concerns when needed
  • Openness to coaching and feedback to improve performance
  • Adaptability in a fast-paced retail environment
  • Professionalism, positivity, and accountability
  • Strong attention to detail and accuracy
  • Analytical and numerical aptitude
  • Proficiency with Microsoft Excel, Outlook, and Word
  • Commitment to diversity, equity, and inclusion
  • Guest-focused mindset and commitment to company standards.

Responsibilities

  • Provide administrative and operational support to the Director of Sales and Merchandising.
  • Prepare communications, meeting materials, reports, presentations, and other resources.
  • Track projects, deadlines, action items, and follow up with store managers on priorities.
  • Support special projects and company initiatives through research, calculations, information gathering, and coordination.
  • Process and organize reimbursements, petty cash, maintenance requests, records, and other administrative items.
  • Assist with employee scheduling, including templates, weekly schedules, time-off requests, PTO calendars, and coverage needs.
  • Support day-to-day retail operations and store-level initiatives across retail locations.
  • Assist with merchandising and cleanliness audits, store measurements, sales-per-square-foot calculations, and planograms.
  • Help implement merchandising plans, product placement, store standards, and follow-up priorities.
  • Support store managers and retail teams with resources, employee recognition, operational priorities, and initiatives that contribute to an exceptional guest experience.
  • All other related duties as required or assigned

Benefits

  • Family-owned and operated since 1954
  • Non-traditional retail and food service hours - Closed evenings and Sundays
  • Medical, Dental, Vision
  • 401(k)
  • Paid Time Off
  • Penn Medicine HealthWorks
  • Wellness programs
  • Scheduling flexibility for work/life balance
  • 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
  • Learning and development opportunities
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