Retail Office Coordinator (Full-Time)

Murdoch's Ranch & Home Supply•Fort Collins, CO
•$17 - $20

About The Position

The Retail Office Coordinator must have a general understanding of accounting processes and bookkeeping procedures in a retail environment, including cash counting, managing bank deposits, monitoring store-level cash flow, balancing cash reserves, and understanding cashier processes and fraud prevention. The role often serves as a liaison between Home Office teams and the store team. In certain stores, the coordinator may also act as a key carrier and work with a member of the store management team to open or close the store; an Assistant Manager or Store Manager will also be present. The coordinator works with the Assistant Store Manager to develop and achieve goals and assists Human Resources with new employee and benefits forms as needed. Other duties may be assigned throughout the store.

Requirements

  • Strong written, oral, and interpersonal communication skills.
  • Strong organizational skills.
  • Positive attitude and demonstrated practice of learning.
  • Ability to excel in a fast-paced, evolving work environment.
  • Familiarity with standard concepts and practices in a retail environment.
  • Strong Windows-based computer skills, especially with Microsoft products.

Responsibilities

  • Embrace Murdoch's mission, values, and principles and contribute to team success.
  • Use sound judgment when handling exchanges or returns in accordance with company policies and procedures.
  • Practice service-oriented leadership within the department and across the store.
  • Verify cashiers’ shift closing reports.
  • Prepare daily bank deposits and balance cash in the safe and tills.
  • Research gift cards and request corrections from Finance when necessary.
  • Process accounts receivable payments sent to the store.
  • Account for store-use charges and donations.
  • Analyze team member purchase reports for store management.
  • Submit reports and paperwork to the Home Office.
  • Process and send coupons to the Home Office.
  • Process tax exceptions in non-MT states.
  • Submit Paid Out/In reports.
  • Monitor hourly team members’ timecards for store management.
  • Manage annual records retention.
  • Process power equipment purchase warranties.
  • Process trailer sales paperwork.
  • Manage office supplies.
  • Create and maintain a safe environment for customers and team members.
  • Communicate effectively and build positive working relationships with team members.
  • Use proper radio and phone etiquette.
  • In certain stores, work as a key carrier alongside store management to open and/or close the store, with an Assistant Manager or Store Manager present.
  • Work with the Assistant Store Manager to develop and achieve goals.
  • Assist Human Resources with new employee and benefits forms as needed.
  • Perform other duties as needed throughout the store.

Benefits

  • Employee discount on merchandise.
  • Multiple health insurance options after 60 days.
  • Dental and vision insurance options.
  • Life insurance.
  • Paid vacation.
  • Holiday pay.
  • Paid sick time.
  • 401(k) with a 4% company match.
  • Paid parental leave.
  • Community Giving Program that matches donations and provides paid volunteer hours.
  • Wellness Program with credits that can lower medical premiums.
  • Training Program with over 250 courses.
  • Voluntary insurance options.
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