Front Office Coordinator - Full-time

TRINITY EPISCOPAL SCHOOL • Charlotte, NC

7d • Onsite

About The Position

Trinity Episcopal School is seeking a full-time Front Office Coordinator to serve as the first point of contact for students, staff, faculty, parents, and guests. Reporting directly to the Chief of Staff, this role manages the campus reception area, coordinates administrative logistics, and helps maintain a secure environment for the school community. The position’s core mission is to ensure smooth, professional, and efficient daily front-of-house operations while championing Trinity’s mission, policies, and values.

The successful candidate will be warm, pleasant, and welcoming, committed to the mission of independent schools and Trinity Episcopal School, and supportive of the school’s values of scholarship, diversity, and spirituality. The role requires sound judgment, discretion, flexibility, strong communication and organizational skills, and the ability to work effectively with students and colleagues from varied backgrounds.

The position is full-time and non-exempt. It is based at Trinity Episcopal School in Charlotte, North Carolina. A high school diploma or bachelor’s degree is listed, with a bachelor’s degree preferred but not required.

Requirements

• Familiarity with and commitment to the mission of independent schools and Trinity Episcopal School, including its values of scholarship, diversity, and spirituality.
• A love for students and willingness to go above and beyond in their best interests.
• Integrity, sound judgment, self-confidence, maturity, and perspective.
• High energy and ability to work on multiple tasks or projects.
• Ability to model, promote, and provide opportunities for students to live into the Trinity Honor Code.
• Sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation, and socioeconomic backgrounds.
• High school diploma or bachelor’s degree; a bachelor’s degree is preferred but not required.
• Personable, warm, and welcoming manner and desire to build relationships.
• Ability to be flexible and work as part of a team.
• Discretion and sensitivity regarding confidential information.
• Strong communication and organizational skills.
• Proficiency in Google Suite, including Sheets, Docs, Gmail, and Calendar.
• Proficiency with Microsoft Excel and Word.
• Proficiency with Google Forms, FACTS Management, Canva, and visitor management systems.
• Ability to sit and stand for extended periods.
• Physical agility to lift up to 25 pounds, bend, stoop, and reach overhead.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Receive, sort, and distribute incoming mail and packages to the appropriate faculty, departments, or mailboxes.
• Assist users with office equipment, including copiers, printing jobs, laminators, and the postage machine.
• Greet prospective families warmly and promptly, ensure they are comfortable and understand the agenda for their visit, and promptly inform the admission team when they arrive.
• Track daily attendance via FACTS.
• Adapt calmly and respectfully to circumstances that arise.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED