Retail Mortgage Loan Originator

Truist•Philadelphia, PA

About The Position

Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures. The role also involves making consistent, effective referrals of mortgage clients for other bank services, including qualifying packages of services and insurance products. The Mortgage Loan Originator executes mortgage marketing and development plans to meet or exceed production goals, maintains knowledge of Truist mortgage strategies and policies and secondary-market investor guidelines, complies with applicable Truist policies and state and federal regulations, and provides mortgage advice based on clients’ needs and Truist product offerings. The role also introduces mortgage clients to other bank solutions and assists Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up identified through quality control or post-closing review. This is a regular position on the first shift. Travel may be up to 75%. The role requires availability for scheduled hours, including overtime when directed by a manager or required by business needs. Regular teammates working at least 20 hours per week are eligible for benefits, subject to plan and division eligibility.

Requirements

  • At least 1 year of experience in a banking and/or lending environment, with basic knowledge of residential property types.
  • Good organizational, written, and verbal communication skills.
  • Solid interpersonal and negotiation skills.
  • Demonstrated proficiency in relevant computer applications.
  • Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transferred registration, and pass the applicable NMLS background check.
  • Able to work all scheduled hours, including overtime as directed by a manager or supervisor and required by business needs.
  • Able to sit, stand, and walk frequently; lift up to 25 lbs.
  • Able to access and interpret client information on a computer and communicate with individuals in person and by phone.
  • Able to use standard office equipment, including a PC keyboard and mouse, copy/fax machines, and printers.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, Accounting, or related studies, or equivalent financial sales experience.
  • Two or more years of residential mortgage lending experience, with solid knowledge of the local market and regulations.
  • Previous sales awards and leadership positions.

Responsibilities

  • Execute effective mortgage marketing and development plans to meet or exceed agreed-upon mortgage production goals.
  • Maintain thorough knowledge of Truist Mortgage strategies, policies, and procedures, as well as the secondary-market investor guidelines used by Truist.
  • Comply with Truist policies and procedures related to internal and external rules and regulations, particularly state and federal law.
  • Provide clients with sound mortgage advice based on their needs and an understanding of Truist Mortgage products and their benefits.
  • Introduce mortgage clients to other bank solutions through Truist’s referral process to deepen client opportunities.
  • Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up identified through quality control or post-closing review.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
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