Retail Mortgage Loan Originator

Truist Bank•Louisville, KY

About The Position

Responsible for sales and marketing of Truist Mortgage Loan products in accordance with bank policies and procedures, while consistently referring mortgage clients to other bank services and insurance products. The role provides mortgage advice based on clients’ needs and knowledge of Truist Mortgage products, supports mortgage production goals, and follows applicable internal policies, external rules, and regulations. It may also assist Mortgage Loan Fulfillment with document follow-up identified through quality control or post-closing review.

Requirements

  • At least 1 year of experience in a banking and/or lending environment, with basic knowledge of residential property types.
  • Good organizational, written, and verbal communication skills.
  • Solid interpersonal and negotiation skills.
  • Proficiency in relevant computer applications.
  • Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transferred registration and an applicable NMLS-acceptable background check.
  • Able to work all scheduled hours, including overtime as directed by a manager or supervisor and as required by business needs.
  • Able to access and interpret client information received through a computer and communicate with individuals in person and by phone.
  • Able to use standard office equipment, including a PC keyboard and mouse, copy/fax machines, and printers.
  • Able to lift up to 25 lbs.
  • Travel up to 75%.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, Accounting, or related studies, or equivalent financial sales experience.
  • Two or more years of residential mortgage lending experience, with solid knowledge of the local market and regulations.
  • Previous sales awards and leadership positions.

Responsibilities

  • Execute effective mortgage marketing and development plans to meet or exceed agreed-upon mortgage production goals.
  • Maintain thorough knowledge of Mortgage Strategies, Policies and Procedures, and the secondary-market investor guidelines used by Truist.
  • Comply with Truist policies and procedures related to internal and external rules and regulations, particularly state and federal law.
  • Provide clients with sound mortgage advice based on their needs and an understanding of Truist Mortgage products and their benefits.
  • Follow Truist’s referral process by introducing mortgage clients to other bank solutions and services.
  • Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as identified through quality control or post-closing review.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division
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