Retail Mortgage Loan Originator

Truist Bank•Winston-Salem, NC

About The Position

Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures, and for consistently referring mortgage clients to other bank services, including qualifying packages of services and insurance products. The role executes marketing and development plans to meet or exceed mortgage production goals, maintains knowledge of Truist mortgage strategies, policies, procedures, and secondary-market investor guidelines, and complies with applicable internal and external rules and regulations. It provides mortgage advice based on clients’ needs and Truist product offerings, introduces clients to other bank solutions, and assists Mortgage Loan Fulfillment with document follow-up when identified through quality control or post-closing review.

Requirements

  • At least 1 year of experience in a banking and/or lending environment, with basic knowledge of residential property types.
  • Good organizational, written, and verbal communication skills.
  • Solid interpersonal and negotiation skills.
  • Demonstrated proficiency in relevant computer applications.
  • Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transfer registration, and pass the applicable NMLS acceptable background check.
  • Able to work all scheduled hours, including overtime as directed by a manager or supervisor and required by business need.
  • Able to access and interpret client information on a computer and hear and speak with individuals in person and by phone.
  • Able to use standard office equipment, including a PC keyboard and mouse, copy/fax machines, and printers.

Nice To Haves

  • Bachelor's degree in Business, Marketing, Accounting, or related studies, or equivalent financial sales experience.
  • Two or more years of experience in residential mortgage lending, with solid knowledge of the local market and regulations.
  • Previous sales awards and leadership positions.

Responsibilities

  • Execute mortgage marketing and development plans to meet or exceed agreed-upon production goals.
  • Maintain thorough knowledge of Truist Mortgage strategies, policies, procedures, and the secondary-market investor guidelines used by Truist.
  • Comply with Truist policies and procedures and applicable internal and external rules and regulations, particularly state and federal law.
  • Provide clients with sound mortgage advice based on their needs and knowledge of Truist Mortgage products and benefits.
  • Refer mortgage clients to other bank solutions to deepen client relationships.
  • Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan
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