Seasonal Retail Merchandising Support Associate, Mall At Prince Georges
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, improve the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. Your attention to detail and operational excellence contribute directly to the customer experience. You are a welcoming presence on the sales floor, greeting customers and offering assistance, and you collaborate with colleagues across departments to support sales and foster a positive, hospitable environment. The role includes supporting visual merchandising by updating mannequins and resetting floor layouts in line with company directives. You assist customers through attentive, helpful service; recover the sales floor and fitting rooms; update signs and pricing; replenish merchandise; and support merchandise moves. You also share loyalty program benefits, help prepare the department for the next day, and contribute to sales goals and store results. Colleagues are expected to have flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires frequent use of computers and other technology, including handheld equipment and cash registers.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to build customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment for customers and colleagues.
- Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Keep pricing and promotional signage accurate and up to date.
- Update mannequins and reset floor layouts in alignment with company directives.
- Greet customers, listen to their needs, and provide helpful, thoughtful assistance.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate across departments to support sales, meet shared goals, and elevate the customer experience.
- Reorganize and restock the department and prepare the space for the next day.
- Work toward daily sales goals and participate in sales-boosting events.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
