Seasonal Retail Sales Associate, Mall At Prince Georges

Macy's•Hyattsville, MD

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect them with suitable products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and loyalty along the way. The role involves more than cashiering: you help keep the shopping space clean, organized, and inviting, and contribute to a supportive, collaborative team environment. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
Offer personalized product recommendations and share product knowledge, current trends, promotions, and services.
Work toward daily sales goals and contribute to individual and store results through customer engagement and effective selling.
Keep the sales floor clean, organized, prepared, and shoppable.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program, ensure customers have what they need, and thank customers sincerely at the end of their visit.
Review sales goals and stay informed about new arrivals and top-selling items.
Support teammates through honesty, care, and collaboration.

Benefits

Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.