Seasonal Retail Sales Associate, Mall At Prince Georges

Macy's•Hyattsville, MD
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and friendly service to build trust, meet sales goals, and encourage customer loyalty. The role includes helping customers on the sales floor and in fitting rooms, and maintaining a clean, organized, inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping current on trends and promotions. They engage customers in warm, personal conversations; maintain a shoppable sales floor by merchandising new receipts, processing damages, testers and selected merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty-program benefits while ensuring customers have what they need. Teamwork, continuous improvement, and achieving individual and store results are also central to the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, based on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to work effectively in a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology required for job functions.

Responsibilities

  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Greet and engage customers warmly, understand their needs, and offer personalized product and service recommendations.
  • Build customer relationships and meet daily sales goals through customer engagement and selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts and supporting merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
  • Collaborate with and support teammates to serve customers and communities.
  • Use electronic devices and technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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