Retail Merchandising Support Associate, Roosevelt - Full Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you will help deliver a seamless and inspiring in-store experience. You will execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and up to date. You will also provide a welcoming presence, greet customers, and offer assistance. The role supports visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. Throughout the day, you will recover sales floors and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You will share loyalty program benefits, help customers with their needs, and collaborate with colleagues to reorganize departments, restock merchandise, and prepare the space for the next day. You will work across departments to support sales and create a culture of hospitality, positivity, and collaboration. Colleagues are expected to take pride in their work, strive to improve, achieve sales goals, and contribute to individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to connect with customers, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment and foster meaningful conversations and connections.
- Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
- Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Ability to effectively use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Keep pricing and promotional signage accurate and up to date.
- Update mannequins, reset floor layouts, and align presentations with company directives.
- Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
- Recover sales floors and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales and elevate the customer experience.
- Reorganize departments, restock merchandise, and prepare the space for the next day.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
