Retail Merchandising Support Associate, Roosevelt Field - Part Time

Macy's•Village of Garden City, NY
•$17 - $21•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, helps deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. The associate provides a visible, welcoming presence, greets customers, and offers assistance. The position collaborates with colleagues across departments to support sales and create a positive, hospitable environment. Daily work includes maintaining a clean and prepared sales floor, updating mannequins and layouts according to company directives, assisting customers, recovering sales floors and fitting rooms, replenishing merchandise, updating signs and prices, and supporting merchandise moves. Associates also share loyalty program benefits, help organize and restock departments, and work toward sales and store results.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create connections with customers, help achieve sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming and friendly environment for customers and colleagues.
  • Ability to learn about store products and provide customer guidance based on customer preferences and product features.
  • Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to work effectively with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift up to 50 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Maintain a clean, organized sales floor and prepare it for customers.
  • Update mannequins and reset floor layouts in line with company directives.
  • Welcome customers, listen to their needs, and provide thoughtful assistance and product guidance.
  • Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits and assist with opening credit accounts.
  • Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
  • Collaborate across departments to support sales, meet daily sales goals, and improve the customer experience.
  • Restock and reorganize the department and prepare it for the next business day.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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