Retail Merchandising Support Associate, Ridgedale - Part Time
About The Position
The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, supports visual presentation, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. Associates are a visible, welcoming presence on the sales floor and offer customers genuine hospitality and assistance. The associate collaborates with colleagues across departments to support sales and shared goals. Daily work includes preparing and organizing the sales floor, updating mannequins and layouts to align with company directives, engaging with customers and providing product guidance, recovering sales floors and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. Associates also share loyalty benefits, help customers with credit accounts, meet sales goals, and work with the team to restock and prepare the department for the next day. This is a part-time position, typically scheduled 12–24 hours per week. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide customers with guidance based on their needs and product features and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to collaborate with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
- Keep the sales floor clean, organized, visually appealing, and shoppable in accordance with company directives.
- Maintain sales floors and fitting rooms by recovering merchandise, replenishing stock, updating pricing and promotional signage, and supporting merchandise moves.
- Welcome customers, listen to their needs, provide assistance and product guidance, and build customer relationships.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Collaborate across departments to support sales, customer service, and shared goals.
- Meet daily sales goals and participate in sales-boosting events.
- Restock and reorganize the department and prepare the space for the next business day.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
