Retail Merchandising Support Associate, Ridgedale - Part Time

Macy's•Minnetonka, MN

1d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, supports a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. The associate also welcomes customers, offers assistance, and works with colleagues across departments to support sales and create a positive, hospitable store environment. Daily work includes supporting visual merchandising by updating mannequins and floor layouts in line with company directives; greeting customers, listening to their needs, and providing assistance and product guidance; and maintaining the sales floor and fitting rooms through recovery, replenishment, signage updates, and merchandise moves. Associates share loyalty program benefits, thank customers, and collaborate with teammates to restock and prepare the department for the next business day. The position is part-time, with schedules typically 12–24 hours per week, dependent on business needs and colleague availability. Weekend shifts are required, and availability for days, evenings, weekends, and holidays is expected.

Requirements

Flexible availability for days, evenings, weekends, and holidays; all schedules include weekend shifts.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create connections with customers and contribute to sales goals and sales-boosting events.
Ability to create a welcoming, friendly environment and foster meaningful conversations.
Ability to learn about store products and provide customers with guidance based on their wants and product features and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to effectively use point-of-sale technology, digital tools, handheld equipment, and cash registers.
Ability to work seamlessly with colleagues at all levels and across departments.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology to perform job functions.

Responsibilities

Execute merchandise movement and placement strategies.
Support visual merchandising by updating mannequins and resetting floor layouts according to company directives.
Maintain an organized, clean, and shoppable sales floor and fitting rooms through recovery and replenishment.
Ensure pricing and promotional signage is accurate and up to date.
Greet customers, listen to their needs, and provide assistance and product guidance.
Share loyalty program benefits and help acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the customer experience.
Support sales goals and participate in sales-boosting events.
Collaborate with colleagues across departments to support sales and elevate the customer experience.
Restock and reorganize the department and prepare the space for the next business day.
Maintain dependable attendance and punctuality.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.