Retail Merchandising Support Associate, Pentagon City - Part Time
About The Position
The Retail Merchandising Support Associate is a Merchandising Colleague, also known as a Front of House Colleague, who helps deliver a seamless and welcoming in-store experience. The role executes merchandise movement and placement strategies, supports visual presentation, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate also welcomes customers, offers assistance, supports sales, and collaborates with colleagues across departments to contribute to a positive, hospitable store environment. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts according to company directives, recovering sales areas and fitting rooms, replenishing merchandise, updating signs and prices, and supporting merchandise moves. Associates assist customers through friendly conversation and product guidance, share loyalty benefits, and help the team close out the day by reorganizing and restocking the department. The position requires regular use of technology and physical activity, including standing, moving, reaching, and lifting.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays; all schedules include weekend shifts.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create connections with customers, foster a welcoming environment, and help achieve sales goals.
- Ability to learn store products and provide customers with guidance based on their needs and product features.
- Ability to use point-of-sale technology and digital tools, including processing register transactions.
- Ability to work seamlessly with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Execute merchandise movement and placement strategies.
- Support visual merchandising by updating mannequins and resetting floor layouts according to company directives.
- Keep the sales floor, displays, and fitting rooms clean, organized, recovered, and shoppable.
- Ensure pricing and promotional signage is accurate and up to date.
- Replenish merchandise and support merchandise moves as needed.
- Greet customers, listen to their needs, and provide assistance and product guidance.
- Support sales goals and participate in sales-boosting events.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales and customer experience goals.
- Reorganize and restock the department and prepare the space for the next day.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
