Retail Merchandising Support Associate, Culver City Center - Part Time

Macy's•Culver City, CA
•$18 - $22•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You also provide a visible, welcoming presence, greeting customers and offering assistance. You collaborate with colleagues across departments to support sales and create a hospitable, positive environment. Daily work may include updating mannequins, resetting floor layouts to align with company directives, recovering sales floors and fitting rooms, updating signs and prices, replenishing merchandise, and supporting merchandise moves. You assist customers with product guidance, share loyalty benefits, and help prepare the department for the next day. The role calls for attention to detail, operational excellence, teamwork, and a commitment to improving daily and achieving individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week, and all schedules include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to connect with customers, create a welcoming environment, and contribute to sales goals.
  • Ability to learn about store products and provide customers with guidance based on their needs and product features.
  • Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to work effectively with colleagues across levels and departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift up to 50 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
  • Update mannequins and reset floor layouts in line with company directives.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
  • Recover sales floors and fitting rooms, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits and help acquire new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to support transactions and the shopping experience.
  • Collaborate across departments to support sales, customer experience, and shared goals.
  • Reorganize and restock the department and prepare the space for the next day.
  • Participate in sales-boosting events and work toward daily sales goals.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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