Retail Receiving Support Associate, Culver City Center - Part Time

Macy's • Culver City, CA

7d • Onsite

About The Position

As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor operating efficiently and interact with customers by greeting them, resolving issues, and handling curbside deliveries with care. The role combines operational support with customer service, teamwork, selling, and a focus on goals and hospitality.

Daily work may include reviewing goals and learning about products and promotions; receiving and tagging merchandise; organizing the stockroom; greeting and assisting customers; fulfilling orders; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise; and supporting merchandise moves. At the end of the day, you organize the stockroom and complete orders to prepare the team for the next day. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to stand for at least two consecutive hours.
• Ability to lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, retrieve, and complete customer orders, including monitoring BOPS alerts to ensure orders are ready on time.
• Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
• Support efficient stockroom and sales-floor operations, including restocking, merchandise moves, and recovering the sales floor and fitting rooms.
• Update signs and pricing as needed.
• Review goals and learn about new products and promotions.
• Work collaboratively with colleagues and contribute to sales goals and customer satisfaction.
• Organize the stockroom and complete orders at the end of the day to prepare for the next day.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed